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His research is focused on personal and transpersonal knowledge, learning, and Artificial Intelligence, with an emphasis on knowledge-based expert systems, intuition and creativity. In research and teaching, Viktor synthesize his backgrounds in philosophy and engineering to make sense of human expertise and use of AI in organizational context.

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She has published many technical articles in academic journals e. She is an external examiner for the Universities of Surrey, Glasgow, Malta, QMU and Malta and is an external expert for accreditations in th field of hospitality and is on the editorial review panel of several hosptality- related journals and conferences. Editor's Pick. So, what would happen if companies like Google or Amazon ran a hospitality business? Past perspective: technology meant cost saving rather than experience creation The hospitality industry has missed strategically anchoring technology in the operational design of its service settings [5].

Future perspective: technology will mean instantaneous adaptation and response The future of technology in the hospitality industry is impossible to foresee. Promoting the real "high-touch" How will we feel if instead of a concierge organizing a table for us through personal contacts in a fully booked restaurant, the table is organized by AI?

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References [1] Intelity. Image source: Google. More from this author Linkedin. About the author Marc Stierand, Ph. More from this author View publications Linkedin. About the author Dr. View publications Linkedin. Follow us on social media and get the news as it happens. Prefer to get the news as it happens? Follow us on social media.

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High Tech High Touch - Technology And Our Search For Meaning

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This specific ISBN edition is currently not available. View all copies of this ISBN edition:. Synopsis About this title The author of the best-selling, prophetic Megatrends turns his vision to the relationship between technology and spirituality, describing the interplay between these two important trends and its role in changing science, war, religion, commerce, art, communications, and entertainment.

Review : The great irony of the high-tech age is that we've become enslaved to devices that were supposed to give us freedom. Nana Naisbitt and Douglas Philips, both writers, artists, and entrepreneurs, have worked on projects for Kellogg's, S "About this title" may belong to another edition of this title.

High Tech/High Touch : Technology and Our Search for Meaning

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