When we got back from being out we asked to get some water but all the restaurants were closed so they told us we had to go to the connivence store! Pros : Staff excellent family family atmosphere service overall very good. Pros : Gardens are amazing, great location, great pools and access to the beach. Pros : Pools are amazing! Location is great, walkable to the marina area with lots of restaurants and bars. Planning an event in Nuevo Vallarta? This resort has facilities measuring square feet square meters , including a conference center. Pros : The staff and the service was very good.
My partner got seriously ill and the onsite doctor was a blessing, came to our room at 4am to help and injected her with medicine and prescribed other medication and the pharmacy was walking distance. Cons : The most disappointing thing was the food. Very expensive and average at best! This surprised us considering the quality and cost of the Resort. We ate almost exclusively off site because of this, even breakfast. Even something as chips, salsa and guacamole was the worst we had on our trip. They really need to seriously consider revamping the food they put out. WiFi was spotty and extremely frustrating!
Pros : The restaurant was excellent. Dinner was five stars every night. Pros : We like all the staff they were really friendly and on top of everything Astrid. Pros : Beautiful property, clean and well attended. Pool area was nice and beach was nice staff keeps the beach area groomed. By the time we left I had some chest congestion to deal with back home. Should have changed rooms.
No true bar in lobby area. Pros : The bed was comfy! At least in b Spa was great Beach guys were good. Lobby staff we're very friendly and polite. The pool was well designed! Very beautiful. Room was nice. Cons : Drinks were too expensive Coffee is ridiculously expensive Food was too expensive But were Canadian so our dollar is weak.
First room was moldy smelling. When we woke up my husbands eye was swollen shut due to the mold spores. So they moved us and there was no more issues but that took up the majority of our first day and we did not receive any compensation for that inconvenience. And there was an owner above us that owns a drum set!!? We ignored it for the most part but our last night I was stung by a bee on my face while around the pool so we didn't go out that night because I had a swollen face and after hearing the drums for 40 minutes we called to complain.
It stopped but that's so ignorant of him. We also requested a partition for the patio but never received it. Cons : The glass shower fell on my boyfriend and refused to change my room at first..
Puerto Vallarta, Jalisco, Mexico (PVR)
I had to literally start packing in front of them and thats when they moved me to another room I also paid for a sea view and was not given one And they refused to give me any type of refund.. Of what I paid.. The hotel will be hearing from my lawyer!!! Pros : Staff was extremely friendly, accommodating and responsive. A 30 minute walk to Bucerias, and all of the restaurants was easy. Sister property, the Flamingo, has an excellent gym. The beach massages were truly great. Honestly, our trip was perfect. Keep in mind, the sun is very strong, so take precautions!
Also, be careful, in the ocean for sea urchins, jelly fish and rays you might accidentally step on in the shallows. We had no issues, but be careful Pros : Everything. Luxury, quiet, peaceful, secluded, elegant, 5-star, top-drawer, superb, thoughtful service. Free self parking is available onsite. Pros : Its very well maintained, with its own water treatment so you can drink the tap water and a restaurant on the premises so you can just walk downstairs to a delicious breakfast. The staff goes out of their way to be friendly and the rooms are spacious and well appointed.
I have returned 4 times now and find it beautiful, comfortable and hospitable every time! Pros : Absolutely beautiful. Careful attention has been paid to every detail of this place. Loved the free van service into town. Appreciated the thorough tour of the property. Cons : At times some of the staff seemed preoccupied with their phones. Not a big deal. It is truly the off season and very few guests were there to keep them busy.
Cons : It had the atmosphere of an office block. Zero facilities. Food served only certain times. Very limited food offering. Pros : The view from my Balcony, Room , was breathtaking! I absolutely loved the staff! The food at 'Taste' was amazing! Cons : It's not that I didn't like anything Pros : Within walking distance to the pool and the friendliness of the staff.
Yummy food at the restaurant. Cons : I had issues with Netflix on day 3 and 4. Cleaning ladies forgot to do my room one day. No phone service - was explained what happened with the system. Could not turn off the AC. Pros : The style of the hotel and the staff was very professional and attentive. Cons : More pool activities. Make the courtesy car available till 9 pm or later. Good water pressure, lots of hot water, large shower.
Cons : Room was uncomfortable and small. It was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool. You'll be pampered with a beachfront location, along with multiple swimming pools and on-site restaurants. Allow our very own Tequila Casamagna to add a little extra spark to your lounging experiences. You and your loved ones will have plenty to do while at the resort and away from it. All rooms and suites come with a balcony or terrace so you'll never be far from an incredible view. You'll also have a cozy pillowtop mattress to lie on, Netflix availability through your flat-panel TV and complimentary robes to lounge in.
We offer 15 venues, indoors and outdoors, for special occasions such as a LGTB wedding. Be sure to stop by Ohtli Spa for aromatherapy or a couples massage before your Mexico stay comes to an end. Pros : The pool was awesome the staff was great. The restaurant by the pool was awesome l, if not a bit expensive.
Cons : The power did go out to most of the hotel after a topical storm, but so we stayed and chilled at the pool most of the day, which happens to be one of the hots days here. The power was out from 8am untill about am. Cons : When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.
Pros : Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great. I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat! Pros : The staff was friendly and made you feel like you were part of their family. The restaurant overlooking the beach I loved.
The marina area was great. Restaurants outside the premises and transportation to them was great. They beat you up driving over them! Cons : The pool was under construction. Would not have stayed at this hotel had that been advertised. Pros : We needed a hotel close to the airport due to a canceled flight. This was 5 minutes away. Recently updated hotel and they are completing their pool renovations this summer. Nice gym and spa area, although the jacuzzi did not work well. Cons : Unfortunately the pool was closed for renovations but guests are allowed to use the Westin down the street.
Pros : staff was so friendly! Cons : temperature in all pools, to warm and to water to cloudy, didn't feel clean. Cons : A lot of kids checked in on our third day there Pros : Pools are nice, some staff are nice and some are not. Taco bar was superb. Cons : Overrated for the paid amount. No child care. Waitress and waiters took longer to attend to your needs. My glass of water was not refilled when asked the first time. Had to remind them times then it was refilled. Food was ok not great Rooms were not attended until after 4 pm.
Cons : Service is very slow, they take 2 hours to get towels or anything you you need. They can definitely improve on service. Also they guy who was supposed to introduce us to services or things to do in the resort was more interested in selling romantic dinner and spa time.
Had to question him directly to find out things to do in the resort. Cons : The fridge is terrible. We had to bring our ice packs to the concierge to freeze for us. The rooms are Ok. I wish they were a bit cleaner and more functional — it was a bit rundown. The bellboys forgot to bring up our bags after two hours so we had to go down and grab them ourselves. Overall, we had a decent time — not the best. Could have been better. The food was amazing at all the restaurants we ate for being an all-inclusive resort.
Cons : Rooms Definitely need to be upgraded! To me it was more like a three star resort felt like room was a little dirty we had to change rooms when we got there because first room we got was not clean. We got our room almost at 6 PM instead of 3 PM. Pros : Great location with good beach and pools. The room and bed were very comfortable. Fun entertainment and activities. Cons : A little pushy about joining the membership club. Food was good but not outstanding. Pros : The resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls 8 and 6.
We would definitely go back and have already recommended the resort to friends. Cons : Our room was very musty smelling. I also was very disappointed with the quality of the food. Pros : Beautiful views, shows every night, 10 minute cab from downtown. Cons : The staff was okay. I felt like they could have been a bit more genuinely nice as a whole. Hotel Porto Allegro. Pros : The room was very nice and clean, it seems like they have just remodeled and the staff was great, it was my honeymoon and they upgraded our room for us at no extra cost.
Cons : The hotel was loud, there were people up at all hours of the night and you could hear everyone in the hallways talking and the person in the next room as well. Pros : The breakfast was hearty and good. The bit of extra cash paid for the room with jacuzzi tub was worth the price. The location was very good, close to the boardwalk and the beach and the markets and restaurants. Staff was pleasant and helpful.
Cons : The elevator was tiny, slow, cramped. The room keys de-magnetized constantly. They were "out of" the coffee they were supposed to provide in the room, so your first cup had to be at the breakfast place on 4th floor. No in-house restaurant or bar. Pros : The rooms are clean and pleasant. Very soft, comfortable bed. Cons : Air-conditioner in room struggled to cool the room. Was mostly hot throughout the day. Not what I expected from a 4 star hotel. Jacuzzi was dirty. First room hotel staff showed us was dirty stained walls, dirty windows, stained covers. Pros : Staff was helpful and friendly.
The property had the most comfortable beds of any hotel I've stayed at, and it is a short walk to everything. Pros : The staff and service at this hotel were above and beyond expectations. The location is perfect being that it is steps away from everything that Viejo Vallarta offers and even closer to the malecon and the beach. I would recommend this hotel to anyone. Cons : Like one of the reviewers noted, I too was placed in a room that faced the air conditioning units in the courtyard.
The best outcome for this situation is that I know I would have been moved to a better room if I had asked. But I was only there one night so didn't bother. Pros : Receptionists were helpful and smily, flunet in english. Hotel location in downtown is great for walking along promonade or visiting historical sites. Cons : Rooms are small with no view. Lift was small, old and a little scaring.
Towels were worn out and not clean. No plugh for electric kettle except the one near the bed. Roons beed renovation and maintanance. Pros : The location was great. Short walking distance to shops, restaurants, clubs and the beach. It was not noisy at night. Riu Palace Pacifico. Nestled on the beach, this Flamingos property is 0.
Cons : We arrived before check in and we're not allowed to leave the lobby to look around until after The food could have had a bigger selection. Ex: Italian. Pros : Location, right on the beach, not too far from the airport. Clean and well maintained. Cons : 3 out of the 4 specialty restaurants were very good, but the buffet was not very good.
Too much pork and seafood not enough Chicken and beef items. Quality of food was average. This place is good value for those who drink alcohol. Pros : All of the staff was so friendly. They go out of their way to assist in any way they can. We felt very safe in the resort area. Cons : Not really, but time seems to go so fast there. Need to slow that down a little bit.
Cons : its 3 signature resturants did not take reservations and the food was not as good as I expected. Escape to 14 tranquil acres dotted with swaying palm trees and fronted by feet of private Pacific Ocean beach. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Pros : The concierge, Jessica, was the best. This is their eighth consecutive year of ranking the most popular sun destinations, resorts and hotels.
Rankings are based on a comprehensive set of specific criteria, such as the overall appreciation of the establishment, restaurants, beaches, cleanliness, value for money, and many more. Softvoyage, a leading travel tech company, offers solutions enabling the management, distribution and procurement of travel services for hundreds of travel agencies, tour operators, wholesalers, and travel suppliers.
Partner of the travel industry since , Softvoyage has built its reputation by offering innovative and robust software solutions. With offices in Montreal and Toronto and sales representatives in Europe and the US, Softvoyage ensures the highest level of support and satisfaction for its clients. Web Directories - Our Competitors. Amazing, Beachfront Condo. Great Price. Romantic Zone. Sleeps 7. Los Muertos. Base rent is for 7 occupants. Covered parking inside the secured garage. Lounge areas in pool area with sun terraces and palapa style decks, built-in barbecue.
Conde Nast Travelers rank Puerto Vallarta among “The Best Cities in the World”
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Conde Nast Travelers rank Puerto Vallarta among "The Best Cities in the World”
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