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Delineating a work-centered conceptual framework that guides the design of technology, Applications of Cognitive Work Analysis provides the understanding necessary to apply these robust techniques to real world, large scale system design problems in a variety of domains. The book provides a complete CWA analysis for a complex, simulated air traffic control environment and a three phase analysis of an actual healthcare system.

It includes detailed applications of work domain, control tasks, and strategies analysis for systems including military command and control, transportation, and emergency management. The contributors present discussions and examples of techniques drawn from research and design traditions other than CWA that can be used to complement and enrich CWA analyses in areas of social and organization analysis, and knowledge and skills analysis. They emphasize important theoretical and application oriented advances in CWA related to the integration of CWA within a larger system design.


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The concluding chapter examines the progress of CWA as a cognitive engineering tool, then outlines its theoretical underpinnings and a path for the future of this approach. The book demonstrates how these methods can be applied in complex, real world design contexts, subject to constraints of cost, time, and information.

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Rather than analysing the specific sequences of behaviour that occur during routine or typical events, Cognitive Work Analysis identifies the boundary conditions or constraints that shape workers' behaviour in the first place. Within these constraints, workers can form many different work patterns for dealing with a wide variety of situations.


  1. Cognitive work analysis: applications, extensions and future directions!
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  4. Cognitive Work Analysis is therefore well suited to the design of flexible systems that will support workers in maintaining system performance and safety during changing and unanticipated events. As there are several kinds of constraints that can shape workers' behaviour, a number of dimensions of analysis are necessary. The five phases of Cognitive Work Analysis focus on different types of boundary conditions or constraints:.

    Cognitive Work Analysis has been used for the design of ecological interfaces in domains such as nuclear power plants, aviation, network management, the military and medicine. Rasmussen, J. Cognitive systems engineering.

    Applications of Cognitive Work Analysis - CRC Press Book

    New York: Wiley. This text provides a comprehensive description of Cognitive Work Analysis as developed by Jens Rasmussen and his colleagues.

    Vicente, K. Cognitive work analysis: Toward safe, productive, and healthy computer-based work.

    Using cognitive work analysis to explore activity allocation within military domains.

    This text provides a pedagogic introduction to Cognitive Work Analysis. Naikar, N.


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    Work domain analysis: Concepts, guidelines, and cases. Anvxne qfgb.