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Its application and monitoring and control of its activities are supervised by the Group's Sustainability Committee, a permanent internal body provided with executive responsibilities and information, consultancy and proposal faculties within its scope of action. For this reason, key departments are involved in sustainable development, such as Human Resources, External Relations, Safety and Environment, General Counsel, Investments, Businesses and Clients, Risks and specific businesses, such as reinsurance, among others.

Establishing stable and equitable relationships with stakeholders, mainly those included in the mission statement. Individuals and organizations, in a broad sense, follow the values characteristic for socioculture, on the basis of which the relationship among individual systems is constructed [ 10 , 26 , 27 ] state that the organizational culture and corporate social responsibility are linked through values that exist in every organization. Therefore, corporate social responsibility implementation in companies is based on the congruence organization and society values.

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The congruence of values means that the goals of employees and the organization are more or less the same. So, to briefly summarize, it should be stated that, firstly, the values comprising the content of corporate social responsibility concept represent the general moral, ethical principles of society, and secondly, the congruence theory of values could be taken as the basis when implementing social responsibility principles in an organization. Today, we face the need to rethink an attitude that quite recently was considered as being progressive in developing countries stating that only maximally free companies, oriented towards the generation of profit, can ensure the growth of the society, and the solution of social problems is solely a matter of the government.

The processes of globalization and the dissemination of values significantly change the attitudes of the society and employees at the same time.


The consensus of interests is probably the main aspect of corporate social responsibility, causing a sensitive reaction to groups and dynamics of their interests. Corporate social responsibility is the concept that is dynamic in practice as well, involving different tactics. However, various studies show that the change of tactics does not influence the survival of essential motives, values, or, in other words, the incentives of employees as one of the stakeholders, changing their intensity and combination.

Schmeltz [ 32 ] analyzed the reactions of young people to the values of social responsibility. The study showed that the majority of respondents are focused on personal and community benefits and give much less attention to more global aspects, such as the preservation of the planet. Strautmanis [ 33 ] drew attention to the sex and working places differences affecting valuable differences, and underlined the importance of ethics study for businessmen. Tobey and Perera [ 34 ] also evaluated adjustments by introducing a national context.

Moral motives reason the need for a meaningful existence, managerial interest, high value, corporate responsibility and altruism. It is significant that social responsibility of the organizations is the process of broad spectrum, which includes not only the entire cycle of product creation and marketing but also interpersonal relationships. They are developing not only according to formal norms established by the organization or state laws but also with reference to the basis of personal values. Such coding of key organizational values has a strong emotional charge through which there are attempts to make contact with interested groups.

Valuable change is a complex process that is connected with the corrections of hitherto conventional ways of operating and persuasion of the members of the organization to recognize these values and to identify themselves with them. In the contexts of both corporate social responsibility and management culture, the harmonization or, in other words, the congruence of values of the organization, its employees and society is relevant.

When discussing the congruence of the organization and the individual values, the focus is on corporate social responsibility values that represent human, social harmony and values of relation sustainability between the organization and the environment. Synergistic effect of values congruence is emphasized.

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Many of the management culture and corporate social responsibility aspects should be ensured by the legislation under which the organizations operate. However, the practice shows that following legal norms is impossible without high civic responsibility and management culture strengthening. Corporate social responsibility is strongly influenced by the civil self-consciousness, consumer culture and the selected state economic model. Corporate social responsibility in valuable and functional aspects shall notify the development level of the contemporary management culture.

Implementation of corporate social responsibility processes depends largely on management culture. The stronger the management culture expression, the easier the implementation of corporate social responsibility principles. On the other hand, corporate social responsibility values are reference points in helping to develop management culture.

While discussing why corporate social responsibility development is not as rapid as we would like, it is necessary to assess objective circumstances, too.

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Business culture that was formed on the basis of national culture, the cultures of individual branches and organization are an important and heavily denied factor which conditions the vitality of social responsibility ideas. Corporate social responsibility is associated with the management culture in many aspects although both of these phenomena are very often dealt with separately.

The abundance of descriptions that distinguish various elements shows the complexity of organizational culture, and the combination of these elements forms a distinctive image of each organization and management behavior model. In this case, a significant role is given to management culture as a formal part of organizational culture, the changes of which can be combined with corporate social responsibility principles. Transformation of organizational values and the coding of new values is a rather long and complicated process that requires knowledge. Management science is offering a variety of technologies currently, such as coaching, neurolinguistic programming, etc.

Therefore, social innovation in the context of organizational values is becoming more relevant to the organizations. According to Ardichvili [ 59 ], who highlighted the importance of human resources management, CSR, corporate sustainability and ethics are parts of the same organizational subsystem, shaped by a complex interaction between human capital, individual moral development, habitus mindsets and dispositions , organizational practices and culture, and external situational factors.

Corporate Social Responsibility Policy

According to the author, human resource development is the generative mechanism, or engine, driving the development and change of organizational culture, consists of power relationships that are shaped by specific figurations of various types of human capital social, cultural, economic and symbolic. Not accidentally, socially responsible human resource management is identified as one of the crucial factors. According to Shen and Benson [ 5 ], socially responsible human resource management, defined as CSR directed towards employees, underpins the successful implementation of CSR.

Our company always tries to improve the way it operates continuously, learn from past experience and to create a non-judgemental learning environment.

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Our company is committed to the ten principles of the United Nations Global Compact. Allpudendo and perineal muscles plexus pelvic splanchnic 5. Br J Nutr.

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Continually improving our performance and meeting all applicable legislation. Informing our staff to be mindful of the effect of their actions on non-renewable resources. Introducing procedures to assist with implementing CSR. Policy elements We want to be a responsible business that meets the highest standards of ethics and professionalism. Examples of Corporate Social Responsibility Protecting the environment Our company is built on the idea of preserving the natural environment and lessen the environmental footprint.

As a company, we try to be a role model by: Working in an entirely digital process flow and not printing unless legally required. Championing distributed remote-work to minimise pollution by travelling and commuting. Choosing public transport as much as possible if remote-work is not possible.